Director of Doo Ltd
As a busy business owner, I thought I had everything covered. When I was asked to deliver workshops for the Winning Pitch, a government support agency for growing businesses, I realised I didn’t have the insurance documents they required. The contracts they put in place requested all consultants have professional indemnity insurance. When I discovered I didn’t have what they needed, I spoke to McCarron Coates for advice. Initially Ian and Amy helped source the right insurer, with Paul finalising the documents to meet the tight lead time I had given them. The insurance documents were delivered within days and I was able to attach these to the Winning Pitch application. I have since won two substantial contracts with them and continue to be on their consultant list. This means I can help more businesses to grow with marketing workshops. Thank you to all the team at McCarron Coates for a fast, efficient service and for working with me on such a short time frame. I would have no hesitation in recommending your service to other business owners needing insurance support in the future.
JM Hall Couriers Ltd
We recently started working with McCarron Coates for all our insurance policies. Ian McCarron brokered us into a new market and by doing so, has completely changed the way we look at insurance. With an early review of everything we do, Ian was able to provide a more comprehensive package compared with our previous provider. We were offered a lot more variety of products and feel much more protected than before. The after care is fantastic too. With McCarron Coates, you get the feeling they are on hand at all times, which is important in a 24/7 industry like ours. They are there to handle incidents over the weekend and evenings. No more calling a general 0800 number or waiting until Monday morning to get things moving. When an incident happens you want advice from the underwriters before you claim. It’s good to know your insurance company has the upper hand with third parties. We totally trust McCarron Coates and feel confident the right people are looking after us.
GME Painting Contractors
McCarron Coates provide fleet insurance for all our vehicles. Their quote came in significantly cheaper than other insurance brokers and the terms were better too. Ian McCarron came out to the office to talk through the options and I felt we were being well looked after. The time he took to look at our business, how he reviewed everything and got us the best deal. As a business owner, I felt very happy at what they had saved me but also how they delivered it.
Johnson Bros (Tours) Ltd
McCarron Coates look after all our insurance provision, including insurance for vehicles and properties, as well as combined Employer Liability and Public Liability insurance. We’ve been working with Paul Coates for 15 years now and what stands out is how proactive he is. With a £1m claim against us, Paul took control instructing solicitors and interviewing drivers to build a case which resulted in the claim being transferred back to the negligent party. Paul is very professional, someone we trust to get the best outcome. I particularly like how McCarron Coates build in regular client visits with meetings to review claims every three months. When I talk to other directors, their insurance broker may not get in touch from one year to the next. Paul has become a good friend of the business and with great terms too, why would we go anywhere else.
CHN Financial Consultancy
McCarron Coates are the broker for our Professional Indemnity insurance. I have worked with Ian for the last 5 years and I always feel he fights our corner. They are really good to work with, more importantly easy to deal with. PI is quite painful, McCarron Coates take the pain away.